People

Cultivating a climate where our people can thrive and be happy.

Our people are diverse and talented individuals. We’re proud that our business is made up of incredible people of different gender, ages, ethnicities and walks of life, who reflect the communities where we live and work. Their unique qualities, creative talent, experiences and skills enable us to drive innovation and deliver value to our customers.

Encouraging employees to grow

We want our people to thrive and grow with us and strive to be an employer of choice. So we take an inclusive approach to learning and development. We treat people as individuals and encourage them to tailor their personal and professional goals to meet both our business goals and their own aspirations.

We empower our people to fulfil their potential through dedicated training, and plan carefully for the future, nurturing talented employees who will one day lead our business. This includes proven management and leadership skills programmes. With almost 10% of our business made up of people who have worked with us for over 20 years – when people join UK Greetings, they stay!

Employee
Tanya Akhtar, Distribution Supervisor

"I’ve been part of the UK Greetings team for over 16 years and have seen many changes within the business and my own career. I’ve progressed from a Secondary Processing Operative to my current role as Distribution Supervisor. If UK Greetings has taught me one thing, it’s that a career with them is a journey, with no end destination. There are always opportunities to progress, challenges to face, with no two days being the same. What I love about UK Greetings is that they’ve invested time in my career development and learning.  Having never attended college, this has not only inspired me, but it has proved to me that I am never too old to face a new challenge."

Recognising creativity

Creativity and innovation sit at the core of our business and will enable us to grow sustainably in the future. We take a creative approach to everything from product design to cutting edge supply chain solutions and successful marketing campaigns. To help foster an atmosphere of creativity, we encourage our teams to participate in regular ‘power hours’ to boost innovation and inspire lateral thinking and high-quality ideas. Importantly, we recognise our employees’ contribution, highlighting people’s achievements each quarter. 

Diversity and inclusion

The diversity of our workforce makes us stronger — more innovative, resilient and creative. Through our diversity and inclusion strategy, we champion an inclusive workplace and actively promote diversity within our workforce.  We are a proud Signatory of Business in the Community’s Race at Work Charter. Through training and education, we aim to create a supportive culture of respect, equity and fairness for all where everyone understands the part they play.

Empowering women

Women contribute significantly to our business, making up more than 80% of our employees. So attracting and retaining women is critical to our success and is an essential element of an inclusive, creative and innovative workplace. We’re proud that our leadership team is made up of equal numbers of women and men – still uncommon in most industries – and the majority of senior and creative positions are held by women.

We offer women the opportunity to thrive and grow, gaining the skills and confidence to progress to leadership roles while providing the flexibility they need to achieve work-life balance.

“I’m proud to be part of the leadership team within UK Greetings, where we foster an inclusive environment that allows for creativity, innovation, collaboration and success through our people.”

Claire Rusby, HR Director, UK Greetings

Employee
Andrea Johnson, Part-time Merchandiser

“I’ve merchandised greeting cards for the last 22 years! This is testament to how much I utterly love my role.  It’s not just the flexibility of the role, it’s the changing seasons of our beautiful products and the people I have met along the way.  I’ve always, and continue, to be supported by my manager, who like me values all of the benefits that the job and the merchandising division has to offer, particularly for females who invariably have to juggle their home lives and who still want attain a job and a great career.”

Promoting employee wellbeing

Happy, healthy employees take our performance to the next level and are more likely to stay with us for the long term. We offer our employees a range of confidential advice, support and services to promote their wellbeing and help ensure they’re happy at work. This includes partnering with companies that offer health and financial workplace schemes.

We’ve transformed our workplace with wellbeing in mind, creating colourful, uplifting spaces where our teams can relax and chat in comfort. And throughout the year, we offer wellbeing events and talks covering topics such as mental health and awareness at work, nutrition, stress and resilience, mindfulness, finances for the future and pensions.

It’s really important that we know how our employees are feeling, so we conduct regular pulse surveys to measure their engagement and satisfaction with their roles, as well as their views on the company, what we’re doing well, and where we could improve. It’s all part of our mission to create happiness, laughter and love!

Employee
Danielle Wood, Merchandising Manager

“I began my career at UK Greetings at the young age of 16 where my job has grown and progressed alongside my home life. The flexibility of working within the Merchandising Division has enabled me to enjoy a career, whilst being able to obtain a really nice life/work balance that many females find hard to achieve.  This, in addition to many other things, is what inspires me to want to progress and stay working for UK Greetings for my entire working life.”