Sales and Service
There are many benefits to working with UK Greetings. We offer:
- Dedicated Sales and Merchandising Division
- Display Planning
- Award winning Customer Service
Dedicated Sales and Merchandising Division
UK Greetings has dedicated Sales and Merchandising divisions offering a wealth of experience and knowledge to deliver quality results for our retailers.
Sales and Merchandising work arm in arm, offering national coverage, working closely with customers to ensure their greeting card displays perform efficiently and profitably. Resource is determined to the specific needs of the channel of distribution. Sales and Merchandising services include:
- A consultative approach
- Servicing & maintaining product displays
- Stock and order management
- Implementing new displays & range changes
- Seasonal activity/secondary displays & promotions
- Refits/store installations
- Point of Sale management
- Pricing & Labelling checks
- Store and compliance audits
- Ongoing training/Coaching
Display Planning
We offer a comprehensive display planning solution ensuring all our displays are tailored to specific customer requirements from grocery multiples to independent high street specialists.
The aim is to ensure optimum display performance by providing the right mix of captions, designs and price points through analysis of sales data and demographic information.
Award Winning Customer Service
At UKG, we pride ourselves on providing an exemplary level of service to our customers, evidenced by our winning the prestigious “Henries" award for service excellence for the past 12 years.
Nevertheless, we are constantly striving to improve what we do and welcome feedback, suggestions and ideas from our customers.
We provide dedicated customer care correspondents who are a “one stop shop” for any query or requirement you may have. You can count on a friendly, professional and prompt response with almost 90% of calls actioned and completed the same day they are received.
* Greeting Card Association Industry Awards.